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Customer stories and research on conversation intelligence, sales performance management and contact-centre compliance.
Open Universities Australia
How OUA got new advisors up to speed in four weeks, not six, with CallCoach AI.
Finance One
How a regulated lender uses CallCoach to monitor 100% of calls for compliance, following the hardship process and handling sensitive data.
Berlitz
How Berlitz's consumer sales teams in Mexico and Colombia more than doubled sales conversion in three months with CallCoach. Turnover halved, and new hires got up to speed twice as fast.
The Data-Driven Sales Leader
A framework for sales performance management using conversation intelligence. 33% faster to get new hires up to speed, and 30% better closing scores.
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