Source: CallCoach customer data and industry research (2024)
CallCoach identifies what separates your top 10% performers from everyone else - specific questions, responses, and techniques. Then helps you scale those winning sales behaviours across your entire team for consistent results.
High turnover? CallCoach helps shave weeks off onboarding time. New sales reps receive targeted coaching based on actual call analysis, reducing ramp time from 6 weeks to 4 weeks and getting them to full productivity in record time.
Replace random call sampling with comprehensive sales performance data. Know exactly what to coach, when to coach it, and track improvement over time. Our customers see closing score improvements of 30% within the first couple of months.
Let reps rehearse difficult objection handling, complex negotiations, and high-value closes with AI prospects before facing real customers. Build confidence without risking deals.
New hires can practice your sales methodology immediately. Combined with CallCoach analysis of their practice calls, they reach full productivity in record time.
Managers can create scenarios based on successful calls and assign them to the team. Share what works across your entire sales organisation to replicate top performer success.
Identify the tone patterns that drive successful closes. Understand how top sales performers build rapport and handle objections to replicate their success across your team.
Monitor sales call quality, conversion rates, and coaching opportunities across your team. Get instant visibility into performance trends and identify coaching needs before they impact results.
Pinpoint exactly where each sales rep needs improvement - from discovery questions to objection handling to closing techniques. Deliver targeted coaching that drives measurable results.
"Partnering with Icana.AI enabled us to revolutionise our contact centre operations. Within weeks, we implemented an incredibly effective AI-powered sales bot, enhanced our operational efficiency, and dramatically improved our team's AI adoption. The impact on our customer service quality has been remarkable."
Vincent Creighton - CEO
"CallCoach has had a major impact on our Time to Proficiency. What used to take six weeks we now accomplish in four, getting new hires up to speed and contributing value much faster than before."
Rachit Monga - Head of Student Recruitment
"Covering 100% of our calls for compliance and quality purposes is an absolute game-changer."
Chief Information Officer
