Transcription that never leaves Australia

Australian Transcription is a privacy-first speech-to-text service that processes every recording exclusively on Australian servers. Powered by AI with 92% accuracy, speaker recognition, and timestamps - your data never crosses the border, meeting Privacy Act and APP 8 requirements from day one.

From just $0.02 per minute. Get your first hour of transcription free - while the promotion lasts.

Try it free View Pricing

Data Sovereignty Guarantee

Your data stays in Australia

At rest and in transit. Full stop. All processing occurs exclusively in Australia Cloud.

Permanent deletion after processing

Audio files and transcripts are permanently deleted immediately after processing. No retention, no exceptions.

Never used for AI training

Your data is never used to train AI models. Your conversations remain completely private and confidential.

Built by Australian Experts, for Australian Needs

The Onshore Compliance Gap

Most global transcription APIs process or store recordings overseas, creating compliance risks under the Australian Privacy Act. This service was built to fix that, keeping every byte onshore - so APP 8 cross-border disclosure obligations are never triggered.

Our Proven Expertise

As a proud Australian organisation, we understand the local landscape. Having transcribed and analysed millions of recording minutes for Australian businesses, we know what it takes to deliver enterprise-grade accuracy and reliability without compromising data privacy.

High-Accuracy Transcription

English Speech Recognition Accuracy Comparison
Icana.AI
93.5%
Deepgram Nova 3
92.9%
Microsoft Azure
92.5%
Amazon Transcribe
92.4%

Benchmark data (2026) from assembly.ai.

A Fraction of the Cost of Manual Transcription

Compare our AI transcription rates to traditional Australian transcription services
Icana.AI (AI) Human (Standard) Human (Legal/Medical) Human (Urgent)
Cost per minute $0.02 $2.50 - $3.50 $3.50 - $6.80 $4.30 - $6.50
Cost per hour $1.20 $150 - $210 $210 - $408 $258 - $390
Turnaround Within the hour 3 - 7 business days 1 - 5 business days Same day

Human transcription rates based on published pricing from Australian transcription services (2025). All prices in AUD, excluding GST.

See What You Get

Sample transcript with speaker recognition and timestamps
[0:02] Speaker 1: Hello?
[0:03] Speaker 2: Good afternoon, this is Taylor calling from Premier Healthcare Solutions. Am I speaking with Morgan?
[0:08] Speaker 1: Yes, speaking.
[0:09] Speaker 2: Fantastic. How are you today?
[0:11] Speaker 1: I'm well, thank you.
[0:13] Speaker 2: That's great to hear. I'll just let you know that this call may be recorded for quality and training purposes. I'm reaching out today regarding your recent enquiry about our physiotherapy services. I wanted to see if I could help answer any questions you might have.
[0:28] Speaker 1: Yes, that would be helpful. I've been experiencing some lower back discomfort, and I'm interested in booking an initial assessment.
[0:36] Speaker 2: Absolutely, we can certainly help with that. Can I ask how long you've been experiencing this discomfort?
[0:43] Speaker 1: It's been about three weeks now. It started after I helped a friend move house, and it hasn't really improved much since then.
[0:52] Speaker 2: I understand. That's quite common actually. The good news is that early intervention often leads to better outcomes. Our physiotherapists specialise in musculoskeletal conditions and can develop a treatment plan tailored to your specific needs.
[1:06] Speaker 1: That sounds good. How soon could I get an appointment?
[1:10] Speaker 2: Let me check our availability. We typically have appointments available within three to five business days. Would morning or afternoon appointments work better for you?
[1:21] Speaker 1: Afternoons would be better. I work mornings, so something after 2pm would be ideal.
[1:27] Speaker 2: Perfect. I can see we have availability on Thursday at 2:30pm or Friday at 3pm. Would either of those times suit you?
[1:37] Speaker 1: Thursday at 2:30 works well for me.
[1:40] Speaker 2: Excellent. I'll book that in for you now. The initial assessment usually takes about 45 minutes. During that time, the physiotherapist will conduct a thorough evaluation, discuss your medical history, and begin developing a treatment plan with you.
[1:56] Speaker 1: Okay, perfect. What should I bring with me?
[2:00] Speaker 2: Good question. If you have any recent medical reports or scans related to your back, please bring those along. Also, wear comfortable clothing that allows easy movement. And if you have private health insurance, bring your card as you may be able to claim on the spot.
[2:18] Speaker 1: Great. Speaking of which, do you bulk bill, or how does payment work?
[2:23] Speaker 2: We don't bulk bill, but we do process HICAPS claims immediately if you have private health cover with physio benefits. For those without private insurance, the initial assessment is $95, and standard follow-up sessions are $75. We also offer treatment packages if you end up needing multiple sessions.
[2:43] Speaker 1: That's reasonable. And you're located in the northern suburbs, correct?
[2:47] Speaker 2: That's right. We're at 156 Main Street, Northbridge. There's plenty of parking available both in front of the clinic and in the car park around the corner on Oak Street.
[2:59] Speaker 1: Perfect, that's not far from me at all.
[3:02] Speaker 2: Wonderful. So I have you booked in for Thursday at 2:30pm. You should receive a confirmation email shortly with all the details, including our address and a link to our new patient forms. If you could fill those out before your appointment, it'll help speed things up on the day.
[3:20] Speaker 1: Sounds good. Thank you for your help.
[3:23] Speaker 2: You're very welcome, Morgan. Is there anything else I can help you with today?
[3:28] Speaker 1: No, I think that covers everything.
[3:31] Speaker 2: Excellent. We'll see you on Thursday then. If anything comes up and you need to reschedule, just give us a call. Otherwise, we look forward to seeing you.
[3:41] Speaker 1: Thank you very much.
[3:43] Speaker 2: You're welcome. Take care, and we'll see you soon.
[3:46] Speaker 1: Thanks, bye.
[3:47] Speaker 2: Bye.

Why Choose Australian Transcription

High-Accuracy Transcription

Advanced AI achieves ~8% Word Error Rate (WER) on English speech, outperforming major cloud providers.

Speaker Recognition

Automatically identifies and labels different speakers throughout the conversation.

Tone-of-Voice Analysis

Optional sentiment detection to understand emotional context and conversation dynamics.

Australian Data Residency

100% processed in Australia Cloud. Your data never leaves Australia.

Privacy First

No audio or transcript retention. Files deleted instantly after processing. Never used for training.

Flexible Access

Use the web upload form or integrate via REST API. Simple, straightforward implementation.

Privacy and Compliance

Privacy assurance you can trust

Australian-only data processing
Encrypted in transit and at rest
No data reuse or model training
Built to support the information security requirements of APRA-regulated customers
Optional NDAs and dedicated VPC setups for enterprise

How We Compare

The only Australian-hosted transcription service with full data sovereignty.

Australian Transcription Otter.ai Sonix AWS Transcribe
HQ Australia USA USA USA
Data location Australia USA USA Configurable
Accuracy (word error rate) 93.5% Not disclosed ~92% 2 92.4% 1
Pricing model (AUD) $0.02/min
No subscription		 Subscription
required		 $0.23/min
No subscription		 $0.042/min
No subscription
Australian spelling ✅ Default ❌ ❌ ✅
Immediate auto-delete ✅ Default ❌ ❌ Requires coding

1. Benchmark data (2026) from assembly.ai.

2. Website states 85-99%.

Transparent, Pay-As-You-Go Pricing

Pay only for the minutes you process. No subscriptions, no add-ons, no surprises.

Transcription + Speaker Recognition

Speech-to-text with labelled speakers

$ 0.02 AUD per minute*

≈ $1.20 per hour

What's Included
  • ✓High-accuracy transcription
  • ✓Automatic speaker identification
  • ✓Timestamp precision
  • ✓Australian data residency
  • ✓Immediate data deletion
  • ✓REST API or web upload
Start free trial

Transcription + Speaker + Tone

Adds tone-of-voice sentiment detection

$ 0.03 AUD per minute*

≈ $1.80 per hour

What's Included
  • ✓Everything in Transcription + Speaker, plus:
  • ✓Tone-of-voice analysis
  • ✓Sentiment detection
  • ✓Emotional context insights
  • ✓Conversation dynamics
Sign up now

Available via manual upload or API integration. Tiered pricing available for volumes over 250,000 minutes.
*All prices exclude GST.

How It Works

1
Upload or Stream Audio

Via web form or API

2
Local Processing

Everything runs on Australia Cloud

3
Receive Results

Transcript, speaker labels, and optional tone analysis within the hour.

4
Auto-Delete

Input and output permanently erased after completion

Who It's For

Government & public-sector teams
Financial & insurance institutions
Healthcare and allied-health providers
Legal, compliance, and investigation services
Enterprises seeking privacy-first transcription
Consultants and developers integrating local AI APIs

Frequently Asked Questions

No. All processing stays within Australia Cloud.

Never. Files are deleted immediately after processing.

The base option provides transcription + speaker recognition; adding tone-of-voice analysis costs an additional $0.01 per minute.

We have combined our own deep knowledge of transcribing and analysing millions of call minutes with a combination of the best open source solutions. This has resulted in a word accuracy of 92% for English speech, enriched with timestamps, speaker recognition and (optionally) tone of voice.

Yes - use our REST API or upload form.

Yes. Sign up and you'll receive up to 60 minutes of free transcription to get started. No credit card needed.

Yes. All data remains in Australasia under local privacy compliance.

There is no limit for transcription services. For tone-of-voice analysis, recordings up to 1 hour are currently supported, with extended duration planned for the near future.

No. You only pay for the minutes you process. Once you've used up the initial free credit, we require an initial credit deposit, and you can set your own replenishment thresholds and amounts beyond that.